Terms of service

Last updated: 2 November 2026

These terms apply to the Laundesk service provided by 93 Technologies (“we”, “us”) to laundries and dry cleaners (“you”). Your plan, price and billing period are agreed with you separately; if anything there differs from these terms, your agreement wins.

The service

• We provide Laundesk online, including the console, the staff, owner and customer apps, and the modules in your plan.
• We work to keep it available and secure, and we tell you in advance about planned maintenance where we can.
• We may improve or change features; we won’t remove a core feature of your plan without notice.

Your account

• Keep your sign-in details private. Owners must use two-step sign-in.
• You are responsible for what your staff do with their logins, and for switching off logins of people who leave.

Your data

• Your business data, and your customers’ data, belong to you. We use them only to provide the service (see our privacy policy).
• You confirm you have your customers’ consent where the law requires it, for example before sending them marketing messages on WhatsApp.
• When you leave, you can ask for an export of your data; after that it is deleted.

Fair use

• Don’t use Laundesk for spam, unlawful content or anything that breaks WhatsApp’s or other providers’ rules.
• Don’t try to access other laundries’ data or disrupt the service.

Payments

Fees are as agreed in your plan. Charges by third parties, such as WhatsApp message fees from Meta, are billed to you by them directly.

Limits

We provide the service with reasonable care and skill. To the extent the law allows, we aren’t liable for indirect losses, and our total liability is limited to the fees you paid in the twelve months before the claim.

Ending the service

Either side can end the service as set out in your plan. We may suspend an account that breaks these terms or isn’t paid, after giving notice where possible.

Law

These terms are governed by the laws of India.

Contact

93 Technologies · hello@laundesk.com